Embassy Loans, Inc.
Embassy Loans respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, loan application process, customer communications, and other services.
Information We Collect
We may collect personal information when you visit our website, complete or submit a form or loan application, communicate with us, or use our services.
Depending on your interaction with Embassy Loans, the information we collect may include:
- Name
- Mailing or residential address
- Email address
- Telephone or mobile number
- Social Security number
- Date of birth
- Employment and income information
- Credit and financial information
- Vehicle and collateral information
- Loan application and account information
- Payment information
- Information necessary to verify identity, evaluate an application, service an account, or comply with applicable law
- Website, device, cookie, and usage information
You may visit certain portions of our website without providing personal information.
How We Use Your Information
We may use information collected from you to:
- Process and evaluate loan applications;
- Verify your identity and information provided to us;
- Process transactions and payments;
- Establish, administer, and service your account;
- Communicate with you concerning an application, loan, account, payment, or customer service request;
- Provide customer support;
- Improve our website, products, services, and customer experience;
- Protect against fraud, unauthorized transactions, and other unlawful activity;
- Meet legal, regulatory, licensing, reporting, and compliance requirements; and
- Send communications where you have provided the appropriate consent or where otherwise permitted by law.
SMS/Text Messaging
Embassy Loans may offer SMS/text messaging to applicants, customers, and other individuals who expressly consent to receive such messages.
Depending upon your relationship with Embassy Loans and the consent you provide, text messages may include communications concerning your loan application, requests for additional information or documentation, application status, account servicing, payment reminders, customer support, account notifications, and, where separately authorized, promotional or marketing communications.
Consent to receive SMS/text messages is not a condition of applying for or obtaining a loan, purchasing any product or service, or otherwise doing business with Embassy Loans.
Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data
and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes
unrelated to providing you with the services of that campaign. We may share information relating to our SMS program, including your mobile number and SMS consent status, with service providers that assist us in providing and delivering our text messaging services, such as messaging platform providers, telecommunications carriers, and other vendors necessary to facilitate message delivery. Such information may only be used as necessary to provide those services on our behalf and not for the third party’s independent marketing or promotional purposes.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS/text messages at any time by replying STOP to a message from Embassy Loans. After submitting an opt-out request, you may receive a final message confirming that you have been unsubscribed. You will no longer receive messages from that SMS program unless you subsequently provide consent to receive them again.
For assistance with SMS/text messages, reply HELP or contact Embassy Loans at (833) 839-2274 or support@embassyloans.com.
Opting out of SMS/text messaging does not prevent Embassy Loans from contacting you through other methods when permitted or required by law, including communications necessary to administer or service an existing account.
Disclosure of Personal Information
Embassy Loans does not sell, trade, or rent your personal information to third parties for their independent marketing purposes.
We may disclose personal information to service providers and other third parties that perform services on our behalf or assist us in operating our website, processing applications and transactions, servicing accounts, preventing fraud, maintaining systems, communicating with customers, or conducting our business, provided such information is used for appropriate business purposes and subject to applicable confidentiality and data-protection requirements.
Notwithstanding the foregoing, and without limitation to the SMS/Text Messaging section
above: mobile information and text messaging originator opt-in data and consent will not be
sold or shared with third parties or affiliates for their own marketing or promotional
purposes, and text messaging originator opt-in data and consent will not be shared with any
third parties for purposes unrelated to providing you with the services of the applicable SMS
program. This restriction applies regardless of the method of transfer, including any transfer
or sharing between Embassy Loans and its affiliates.
We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, governmental request, or regulatory requirement; enforce our agreements; detect or prevent fraud; or protect the rights, property, or safety of Embassy Loans, our customers, or others.
We may provide aggregated or de-identified information that does not reasonably identify an individual for legitimate business purposes.
Information Security
Embassy Loans implements administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Sensitive information transmitted through our website is protected using appropriate security technologies. Access to personal information is limited to authorized persons and service providers who require access for legitimate business purposes.
No electronic transmission or information-storage system can be guaranteed to be completely secure, and Embassy Loans cannot guarantee the absolute security of information transmitted electronically.
Cookies and Website Technologies
Embassy Loans may use cookies and similar technologies to facilitate website functionality, understand website usage, improve customer experience, measure advertising effectiveness, and support our online marketing activities.
We may use analytics and advertising services provided by third parties, including Google. These providers may use first-party and third-party cookies or similar technologies to measure website activity and provide or measure advertisements based on previous visits to our website.
You may control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of our website.
Links to Other Websites
Our website may contain links to websites operated by third parties. Embassy Loans is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
Communications and Opt-Out Rights
You may choose not to receive certain optional communications from Embassy Loans.
For email marketing communications, you may use the unsubscribe mechanism contained in the communication or contact us at support@embassyloans.com.
For SMS/text messaging, reply STOP to opt out or HELP for assistance.
Your decision to opt out of marketing or SMS communications will not prevent Embassy Loans from providing communications that are necessary or permitted in connection with an application, existing account, transaction, legal requirement, or other non-marketing business purpose through an appropriate communication channel.
Children’s Privacy
Embassy Loans’ products and services are not intended for children. Individuals under the age required to enter into a loan or other financial transaction with Embassy Loans should not submit loan applications or other financial information through our website.
Changes to This Privacy Policy
Embassy Loans may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal and regulatory requirements.
When changes are made, the revised Privacy Policy will be posted on this page with an updated effective date. Your continued use of our website and services following an update will be subject to the revised Privacy Policy, except where additional consent is required by applicable law.
Contact Us
If you have questions, comments, or concerns regarding this Privacy Policy or Embassy Loans’ privacy practices, please contact:
Embassy Loans, Inc.
157 N State Road 7
Plantation, FL 33317
Telephone: (954) 581-7764
Email: support@embassyloans.com
